HealthcareLatAm14 months

Topical authority that turned into attended appointments, not just rankings

A regional healthcare network ranking on informational queries that never converted, while losing local intent to comparators. We rebuilt specialty hubs around real doctors and tied SEO to attended appointments — not sessions.

+154%
Attended appointments
+86%
Local intent share
12
Specialty hubs operated
YMYL
Clinical sign-off workflow
The challenge

What we walked into

Healthcare network with strong brand offline but weak in search. Generic editorial content ranked but didn't book appointments. Comparators (Doctoralia, Mejor con Salud) owned the high-intent local queries. No real medical E-E-A-T signal — articles had no clinical sign-off and no real doctor authors.

The approach
  • /01

    Specialty hubs with real doctors

    Twelve specialty hubs rebuilt with real attending physicians as authors, credentials structured as schema, and procedure pages tied to specific doctors.

  • /02

    Local intent and booking funnel

    City × specialty × procedure architecture wired to the booking engine — every page with a clear next step into the appointment funnel.

  • /03

    Clinical sign-off workflow

    Editorial workflow with mandatory specialist sign-off, audit trail and content versioning — fast cadence without compromising clinical accuracy.

  • /04

    Attribution to attended appointments

    EHR-friendly attribution so reporting showed appointments booked, attended and procedures performed — per cluster and per doctor.

The outcome

Attended appointments attributed to SEO grew 154% over 14 months. Local intent share more than doubled. The network's specialists became visible entities in Google and LLMs — and AIO consistently cited the hubs.

"We stopped publishing articles that nobody booked from. Now every piece either books an appointment or it doesn't ship."
Director of Digital, Healthcare network, LatAm

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